Delivery and returns
How each kind of order reaches you, and what to do if something is not right.
Last updated October 2026. If anything here is unclear, email markus@tymel.co.uk.
Candles, honey, beeswax and wraps
These products are not on sale yet. Delivery options, costs, dispatch times and returns terms will be published on this page, and on each product, before anything can be ordered.
Queen bees
2027 queens are dispatched between June and July 2027. The £45 price includes VAT and delivery, and each queen is covered by our live arrival guarantee. Full details are on the queen bee page.
Sponsorships
Sponsored equipment is put to use in our apiary and education work, so nothing is posted to you. You receive a Stripe receipt by email, and monthly sponsorships can be cancelled at any time from the link on that receipt.
Something wrong?
Email markus@tymel.co.uk or call 07446 189746 and we will put it right. This does not affect your statutory rights.